Scorpio Fire & Security care about your privacy and are committed to protecting your personal information. This policy sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us and in a manner, that fulfils our obligations and your rights under the law. Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Scorpio Fire & Security is a ‘Data Controller,’ which means that we are responsible for deciding how we hold and use personal information about you. We are required – under data protection legislation – to notify you of the information contained in this privacy notice.

This notice applies to all home and business owners when you use our online services and when we provide you with our products and services.

What information do we collect?

We collect your personal data because it is necessary to do so through our normal business activities. This includes; when we deal with an enquiry, when we book a quotation visit, when we carry out surveys, when we make works bookings, when we order central station monitoring or a Police Unique Reference number for your property and when we carry out works for you. We also receive personal information from our customers in order to perform services on their behalf.
Depending upon your use of our services, we may collect and use all or some of the personal data, as follows:
The information you may give to us may include: Name, address, telephone number, e-mail address, payment details, credit card information and personal description, property and security details.
We hold this information to enable us to comply with our statutory obligations and to pursue our legitimate interests for the purposes set out in the section below.

How do we use your personal data?

Personal data submitted to us via email, written, verbal or by telephone communication will be used for the purposes specified in this privacy policy.

We may use your personal data to:

Information we receive from other sources:
For some clients, we may receive your information when we work with third parties – including sub-contractors, for example. However, we will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Disclosing your personal data to others

We will not share your personal data with others, unless:

Where relevant, we will require that third parties follow our data protection and privacy policies and we will require that such third parties do not use your personal details for their own business purposes, without your prior consent.
We are a registered firm, registered with the: Security Systems and Alarms Inspection Board ‘SSAIB’. To review the SSAIB’s privacy policy, please go to and click on the tab at the bottom of the website labelled ‘Privacy notice-registered firms’ customers (Homeowners).
Where we store your personal data?

We store all your personal data within the European Economic Area (the EEA).

How long do we keep your personal data for?

We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data – and whether we can achieve those purposes through other means – and the applicable legal requirements.

How secure is my data?

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to those employees, sub-contractors and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach, where we are legally required to do so.

Linked sites on our website:
We may provide links to third parties’ websites (‘linked sites’) from our website. Linked sites are not examined, reviewed or managed by us. Each linked site may have its own terms of use and privacy policy, and users must familiarise themselves and adhere to such terms when using linked sites. We are not responsible for the policies and practices of any linked sites, or any additional links contained in them.

Your rights

Under certain circumstances, by law you have the right to:

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Your right to complain

If you have any problems with the way that we are handling your personal data, please contact us via the contact details in the ‘contact us’ section of this policy, we will do our best to solve the problem for you. If we are unable to help, you should contact the UK’s supervisory authority, the Information Commissioner’s Office (ICO).

Changes to our privacy policy:
We keep our privacy policy under regular review and any updates are posted on our website. This privacy policy was last updated on the 21st April 2021.

The Data Controller

The Data Controller responsible for your personal data is Company Name, trading as Scorpio Fire & Security and trading as Scorpio Fire & Security (‘we’, ‘us’or ‘our’ ).

Our registered office is at:

Pippin Farm
Toat Lane
RH20 1BZ

How to contact us:

Telephone – 03300 945596

Email –